SUAVÉ Clothing Store FAQs

1. What payment methods do you accept? We accept major credit cards, debit cards, and other payment methods as indicated on our website. All payments must be completed before orders are processed.

2. How can I track my order? Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier's website.

3. What is your return policy? Items must be returned within 7 days of receipt, in their original condition, unworn, and with all tags attached. To initiate a return, please contact our customer service team at suavebrandinc@gmail.com.

4. Do you ship internationally? Yes, we offer international shipping to select destinations. Shipping costs and delivery times vary based on the destination country and will be calculated at checkout.

5. How long does it take to process and ship my order? Orders are typically processed within 7 business days. Delivery times depend on the shipping method selected at checkout: standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.

6. How do I change or cancel my order? If you need to change or cancel your order, please contact our customer service team at suavebrandinc@gmail.com as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.

7. What should I do if my order arrives damaged? If your package arrives damaged, please retain all packaging materials and contact us immediately at suavebrandinc@gmail.com or +1 571-601-7090. We will assist you with filing a claim with the carrier.

8. How do I know which size to order? Please refer to our size guide on the product page for detailed measurements and sizing information. If you have any further questions, feel free to contact our customer service team for assistance.

9. Can I exchange an item for a different size or color? Yes, we offer exchanges for items in their original condition, unworn, and with all tags attached. To initiate an exchange, please contact our customer service team at suavebrandinc@gmail.com with your order number and the details of the item you wish to exchange.

10. How can I contact SUAVÉ customer service? You can reach our customer service team by emailing suavebrandinc@gmail.com or calling +1 571-601-7090. Our business hours are 24 Hours. We are here to assist you with any questions or concerns.